Dec. 9, 2021

Sendlane - Driving Great Customer Experiences

Sendlane - Driving Great Customer Experiences

**This episode is brought to you by , , , and **   “Help drive great customer experiences for our customers” that's Sendlane. In part 1, we have , CEO and Co-Founder of , an E-Commerce Customer Experience Platform that helps hundreds of DTC...

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The Story of a Brand

**This episode is brought to you by MuteSix, ShoppingGives, DRIVE, and CartLoop**

 

“Help drive great customer experiences for our customers” that's Sendlane. In part 1, we have Jimmy Kim, CEO and Co-Founder of Sendlane, an E-Commerce Customer Experience Platform that helps hundreds of DTC brands tighten their existing customer relationships.

Jimmy grew up watching and being inspired by his entrepreneurial father. He started his career in a car business where he learned about finance, sales, and running a team. He pivoted to digital marketing around 2008 with the help of a friend. Then he started his first company which was focused on content creation.

Jimmy sees helping create a great customer experience as his mission. He advises brands to find what works for them with the right people. As for other advice for brands, Jimmy suggests that brands should think about raising money after they know exactly how they are going to scale their business.

Here he talked about:

* Gratefulness
* Overview of the brand
* Family background
* His career before Sendlane
* Recommendation for making the shift
* Criteria for raising funds

Join Ramon Vela and Jimmy Kim as they break down the inside story on The Story of a Brand.

For more on Sendlane, Visit: https://www.sendlane.com/ 

Subscribe and Listen to the podcast on all major apps. Just search for“The Story of a Brand” Click here to listen on Apple Podcast or Spotify.

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OUR SHOW IS MADE POSSIBLE WITH THE SUPPORT OF MUTESIX.

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This episode is also brought to you by ShoppingGives.

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This episode is brought to you by Cartloop.

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