EnquireLabs - Understand Your Marketing ROI

In the first part of this Feature, Matt Bahr, Founder & CEO of EnquireLabs, talks to us about the journey of building EnquireLabs. EnquireLabs works to innovate the collecting of qualitative data through survey attributions. Despite the popular trend of using more and more complex tech through cookies, EnquireLabs finds it's best for you to simply ask your customers what they want. The importance of customer feedback shines now more than ever as EnquireLabs works with some of the most successful customer-centric Shopify brands. This is his story.

 

In the first part, Matt discusses: Origins of EnquireLabs; Challenges at startup and overcoming those challenges; The importance of survey data; Allocating your time; Drinking the Facebook kool-aid; Cookie-base vs. post-purchase surveys; Building a relationship with your customers; And so much more.